Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [Visa, Interac, Mastercard, Google Pay, Apple Pay], email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

We may use your information to enter into a contract with you. This allows us to perform our obligations to use based on the products or services purchased by you.

By Chance Creative’s website may use cookies. Cookies are small text files sent to us by your computer, as well as web beacons to store specific information. Cookies may be used on our site to help authenticate your identity for security purposes as well as personalization. These cookies allow us to analyze general trends on our site. Cookies will not cause viruses to your computer. These cookies can only be read and analyzed using the domain that issued it (i.e. In order to experience out website to the fullest, cookies will need to be accepted.

Most of the time, web browsers will automatically accept cookies. However, if you have changed your settings to decline cookies, or you choose to decline By Chance Creative’s cookies, you may not be able to access our full website. By declining our cookies, our site will not load as fast as when cookies are accepted.

Our site may include hyperlinks to other websites not run by By Chance Creative. Although we use caution when including an external hyperlink on our website, we are not responsible for any damage or consequences suffered by you when clicking these links. Our privacy policy and the privacy policies of other sites we link on our site have no affiliation and are not responsible for each other. We suggest reading the privacy policy of external websites linked via hyperlink.

By Chance Creative protects your information through SSL (secure sockets layer). This protects and encrypts information such as credit card numbers, from being broadcasted to other websites.

By Chance Creative asks that you do NOT submit sensitive information and data to us such as social security numbers, health card information, criminal history, family information, or religious beliefs. If you choose to share this information with us, you are consenting to our use and storage of this information in agreement with our privacy policy.

By Chance Creative respects your privacy and information. If you wish to opt-out of receiving communications from Us, you may do so by contacting us using the information below.


By consenting to this Privacy Policy, you agree to your personal data and information possibly being available on the internet. We cannot guarantee or prevent the use or misuse of your data by other parties. In the case that our security becomes breached, you will be notified immediately.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

By agreeing to this privacy policy, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at